FAQ on SHHK Volunteer Scheme | Singapore Hokkien Huay Kuan

FAQ on SHHK Volunteer Scheme

FREQUENTLY ASKED QUESTIONS ON SHHK VOLUNTEER SCHEME

ABOUT SHHK VOLUNTEER SCHEME

1.     What is the objective of the SHHK Volunteer Schemes?

SHHK Volunteer Schemes are platforms by SHHK to meet the operational needs of SHHK, its subsidiaries, related-organisations and affiliated schools.  They serve as platforms for members to contribute as part of the SHHK family.  The platforms are not designed to meet individual needs and wants.

 

2.     How can SHHK members volunteer their services to SHHK?

SHHK members can volunteer their services to SHHK through the following platforms:
a. Huay Kuan-based Member Volunteer Scheme
b. School-based Member Volunteer Scheme

3.     How can a member register his/her interest to volunteer?

All members who are interested to volunteer must separately complete and submit the Volunteer Application Form online in order to be considered for volunteering slots. The link to the online form will be provided to the member upon approval of application to join SHHK as a member.

4.     How will volunteers be notified of opportunities to volunteer?

A notice will be posted on www.shhk.com.sg and also emailed to volunteers in the SHHK volunteer database to inform the date of the next request for volunteers. On the date, details of the event and volunteer requirements will be sent to volunteers via email with a link to apply for the volunteer slots.

5.     How can a member secure volunteer slot?

Volunteer slots are assigned based on urgency of fulfilment of 80 hours by members, as well as SHHK operational needs and a number of other considerations. Due to the complexity of SHHK events and operations, you may not get all the slots you applied for. Please take note not to sign up for overlapping time slots or use multiple emails. Should you be in doubt, please email to volunteer@shhk.com.sg for clarification.

6.     Can a member register more than 1 email address in the volunteers’ database?

No.  Each member can only register 1 email address to receive notifications of request for volunteers. It is member’s responsibility to ensure accuracy of the email address provided.

7.     Can a member change the registered email address after submitting the Volunteer Application form?

Yes.  Please write in to volunteer@shhk.com.sg, indicating member’s name, Unique Membership Identifier (UMI), the existing email address and the new email address. It is member’s responsibility to ensure accuracy of the email address provided.

 

ABOUT HUAY KUAN-BASED MEMBER VOLUNTEER SCHEME

8.     What is the Huay Kuan-based Member Volunteer Scheme?

The Huay Kuan-based Member Volunteer Scheme aims to support projects, events and/or activities organised by SHHK, including its subsidiaries SHHK Cultural Academy, Thian Hock Keng, and Singapore Chinese Dance Theatre.

9.     What is the selection criterion?

All SHHK members are eligible to be a volunteer. Please note that being a SHHK member DOES NOT automatically make you a volunteer. You have to sign up separately via an online form to join the volunteer scheme. There are no selection criteria, however, members are to note the Phase 2B application criteria should they intend to apply for recommendation to register their child under phase 2B in SHHK affiliated schools.

10.   How are volunteer slots allocated?

Allocation of volunteer slots is based on event needs, volunteers’ availability and priority tier.  Priority is computed by a combination of factors including child’s year of registration and outstanding hours required.  For example, a volunteer whose child is due for registration in 2020 and have completed 0 hours will have priority during allocation of volunteer slots.

However, SHHK reserves the right to allocate volunteer slots base on operational needs of the projects, events or activities and its decisions shall be final.  More information will be provided in the respective notification to request for volunteers.

 

11.   Right to reject volunteer application/terminate volunteer duty assignments

SHHK takes a serious view on members who are absent from duties assigned. Members who are assigned slots and did not turn up for duties are depriving others the opportunities to volunteer.

SHHK reserves the right to reject future volunteer application or terminate duties assigned if member breaches any of the terms and conditions/notes to volunteers made available prior to the volunteer application; or if the volunteer failed to fulfil duties in a responsible and ethical manner.

 

ABOUT SCHOOL-BASED MEMBER VOLUNTEER SCHEME

12.   What are the objectives of the School-based Member Volunteer Scheme?

The School-based Member Volunteer Scheme aims to achieve the following objectives:

      • Meet the schools’ needs on volunteers
      • Provide a platform for parents to contribute to the schools
      • Allow potential parents and students to build rapport with the school

13.   Who is eligible to apply?

Only SHHK members are eligible.

14.   How are volunteer slots allocated?

Allocation of volunteer slots is based on the needs of the schools, volunteers’ availability, profile of the member volunteers and priority tier. Priority is computed by a combination of factors including child’s year of registration and outstanding hours required. For example, a volunteer whose child is due for registration in 2020 and have completed 0 hours will have priority during allocation of volunteer slots.

15.   Is distance between the school and my home a selection criterion for the School-based Member Volunteer Scheme?

No.

16.   What is the minimum duration that each member volunteer is required to serve in the scheme?

Member volunteers will generally be required to commit a minimum of 5 months. The duration is subjected to the schools’ needs.

17.   Is the School-based Member Volunteer Scheme open to members with children of all ages?

The School-based Member Volunteer Scheme is opened to members with children of all ages. Allocation of volunteer slots is based on needs of the school, volunteers’ availability and priority tier. Priority is computed by a combination of factors including child’s year of registration and outstanding hours required. For example, a volunteer whose child is due for registration in 2020 and have completed 0 hours will have priority during allocation of volunteer slots.

18.   How is the School-based Member Volunteer Scheme different from the MOE Parent Volunteer Scheme?

The School-based Member Volunteer Scheme is administered by SHHK and is subjected to the terms and conditions of SHHK.

19.   Can the applicant volunteer in more than one school?

Members are encouraged to volunteer in the school of their choice so as to build rapport and be familiarised with the school’s culture and environment.

20.   How many times can I be absent from the volunteer work?

SHHK takes a serious view on members who are absent from the duties assigned and/or lie about hours clocked. Once you have been assigned a volunteer slot, you are required to fulfil your commitment dutifully, as your absence will impact the school’s operations and programmes.

SHHK reserves the right to terminate volunteer duty assignments if a volunteer breaches any of the terms and conditions governing the Scheme or if the volunteer failed to fulfil duties in a responsible and ethical manner.

21.   When can I apply for the scheme?

SHHK will email members to apply for the scheme as and when such needs arise.